About
State
Motor Vehicles, Department of
Businesses that lease vehicles must follow New York State laws.
These rules include:
- Businesses cannot offer discounts in exchange for a customer's help in leasing or selling a vehicle;
- Businesses must make a blank copy of its lease available to all customers before any transaction;
- Customer payments cannot be refunded if the lease agreement is broken;
- Businesses must refund customers and inform them of a right to a refund if a lease application is not approved;
- Customers must receive refunds within fifteen business days of any offer;
- Businesses cannot double-lease vehicles;
- Customers must receive notification in writing if they are responsible for lost or damaged vehicles; and
- Retail lease agreements must be in writing, signed by the customer and an employee of the business.
Additional resources
NYS Department of Motor Vehicles (DMV)
Address
6 Empire State Plaza
Albany NY 12220
6 Empire State Plaza
Albany NY 12220
Phone
(212) 645-5550
To find the nearest DMV location, please visit the DMV's website or call the number above.
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